FAQ if your question isn't answered here please Contact Us

  I am not receiving Text Messages.

Make sure your profile is properly updated, including your phone number including the country code. (i.e. 12025551212) Text Messages will only be sent for those flights and alerts that meet the settings for each flight. Double check all notification settings to make sure they meet your intentions.

  I am receiving too many Text Messages.

Alerts are sent based on the preferences you set. You have the default preferences that apply when you import a schedule and you have per flight preferences. Options to receive alerts include:

Flight Alerts

  1. When Filed
  2. When Departed
  3. When Arrived
  4. When Diverted
  5. When Cancelled

Change Alerts

  1. Changes to Departure Time
  2. Changes to Arrival Time
  3. Changes to Departure Gate
  4. Changes to Arrival Gate
  I am not receiving emails.

Email notifications are not currently available. Check back soon!

  My question is not listed here.

Please contact us and we will do everything we can to help you out! Contact Us